Mission Statement

At Orleans Plumbing and Drain Cleaning Service Inc. our commitment is to provide our customers with quality workmanship and superior service that they can count on the first time, every time.

It’s the people it’s the service.

Our Values

• We believe in building strong, positive relationships with our customers, suppliers and staff.
• We will settle for nothing less than quality service, no matter how difficult the problem or when it may occur.
• Our customer’s needs are our number one priority.

Accountability

• Orleans Plumbing guarantees workmanship on all professional services including drain and sewer cleaning (unblocking and cleaning).
• We promise to be responsive to our client’s needs.
• We promise to communicate effectively, keeping our customers informed by providing detailed maintenance reports, invoicing, a current online presence, and helpful office staff.

Excellence

• Our commitment to excellence means remaining up-to-date on the latest technologies.
• Training our staff to the highest possible standard and maintaining those levels.
• Focusing on environmentally responsible management practices.

Partnership

• Orleans Plumbing, strives to form strong viable relationships with our clients, suppliers and employees and to work together in pursuit of our goal to provide a superior level of service every time.
• We will work with our clients to ensure that even the most difficult plumbing, drain and sewer problems are solved to their satisfaction.

Service

• At Orleans Plumbing, we take pride in a job done well, on time and on budget.
• Our well-trained and experienced employees are available anytime, day or night.
• Rely on us for unblocking, cleaning and repairs to all types of drain lines using the best equipment and most knowledgeable staff in the industry.